1. Introduction
At AgencyX, we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our bookkeeping and report writing services.
2. Information We Collect
Personal Information: When you engage our services, we collect details such as your name, email address, phone number, and payment information.
Service Details: We gather information related to your bookkeeping and report writing needs, including financial records, transaction details, and specific service requirements.
Usage Data: We track interactions with our website, such as IP addresses, browser types, and pages visited, to enhance user experience.
3. How We Use Your Information
Service Provision: Your information is used to provide accurate bookkeeping services and professional report writing.
Improving Our Services: We analyze usage data to enhance website functionality and user experience.
Payment Processing: Secure processing of transactions is facilitated through trusted payment gateways.
Marketing Communications: With your consent, we may send promotional emails about our services. You can opt out at any time.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Payment transactions are processed securely, and we do not store your payment details.
5. Data Retention
We retain personal information for as long as necessary to fulfill service obligations or comply with legal requirements. If you request deletion of your personal data, we will process your request, subject to legal retention obligations.
6. Sharing Your Information
Third-Party Service Providers: Your information may be shared with trusted providers such as payment processors and cloud storage services, who are bound by confidentiality agreements.
Legal Compliance: Information may be disclosed if required by law or necessary to protect our rights, property, or safety.
7. Your Rights
Access & Correction: You can request access to the personal data we hold about you and request corrections if necessary.
Deletion: You may request the deletion of your personal data, subject to legal requirements.
Opt-Out: You can opt out of marketing emails by following the unsubscribe instructions included in the communications.
8. Cookies
Our website uses cookies to improve your browsing experience by remembering your preferences. You can manage cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any significant changes will be communicated via our website.
For any questions regarding this Privacy Policy, please contact us at AgencyX Support.
